I recently had about $40 of Play Store credit that was inaccessible to me for weeks. Google support just kept telling me "Okay, wait 24 hours and it should be good now."
FINALLY someone got it straightened out, but during the course of it, I had to explain to support what Stadia was and why I didn't have a gift card number.
"Guess I'll have to end the Google Play credits program 🤷♀️" - Google, probably
So the TLDR seems to be:
Some users have reported issues using their Play balance
Google has not yet responded
Use another payment method as those are still fine
I recently had about $40 of Play Store credit that was inaccessible to me for weeks. Google support just kept telling me "Okay, wait 24 hours and it should be good now."
FINALLY someone got it straightened out, but during the course of it, I had to explain to support what Stadia was and why I didn't have a gift card number.
"Guess I'll have to end the Google Play credits program 🤷♀️" - Google, probably
So the TLDR seems to be:
live by the google, die by the google