The article mostly talks about a DDoS attack, is it really that big of a deal to not cover the exactness of that?
There's definitely an argument to be made that they should've notified the public way earlier about the outages considering, as the article says, 'so much global commerce depends' on them
Microsoft immediately opened a ticket for corporate admins to see that there was an outage and they were working on it. The surprising thing to me was the length of the outage. Lasted almost a full day, on-and-off.