Boeing's safety culture falls short despite the company's efforts to fix it, according to experts
When it comes to safety culture at Boeing, there is a “disconnect” between senior management and workers, and employees responsible for checking the company’s planes question whether they can raise issues without fear of retaliation, according to a panel of outside experts.
The aviation-industry and government experts also said safety training and procedures at Boeing are constantly changing, leading to confusion among employees.
The comments were contained in a report Monday to the Federal Aviation Administration. Congress ordered the study in 2020, when it passed legislation to reform how the FAA certifies new planes after two deadly crashes involving Boeing 737 Max jetliners.
Safety at Boeing is being re-examined after last month’s blowout of an emergency door panel on an Alaska Airlines Max jet. Accident investigators said in a preliminary report that bolts used to help hold the panel in place were missing after the plane underwent repairs at Boeing’s factory in Renton, Washington.
...has made changes that have reduced the chance of retaliation against employees who report safety problems...
There should be ZERO chances of retaliation. Reporting safety problem should be rewarded. and not just safety problems, any non-conformity must be properly documented and acted on.
I mean yeah but when you have 50,000 employees there's like 20,000 of them in a management position.
Roles and responsibilities. People who's role is to report non conformities should not be managed by people who 's role is to deliver on time. That's a conflict of interest. That goes all the way up the chain of command. Manufacturing and quality are meant to be independant.
I flew in an exit row on a 737 last week. I kinda want to get a shirt made commemorating my survival.
Entire management team needs to be removed and revamped. Still will take a long time to regain trust.
As a society I feel we are over managed and over administered. Colleges, hospitals, and companies have dozens of highly paid executives and administrators who add little value and do even less work.
The primary problem is that centralized decision making is necessary, but the type of people who seek out those positions tend to be power hungry and make changes to establish their authority instead of making decisions based on what is actually best for the organization.
Quality and safety will always be at odds with the bottom line.
This is the real disconnect. As long as executives' pay are related to profits or stock prices, they will never make safety the #1 priority.
My friend is an engineer at Boeing and she has had a hell of a time lately due to all the extra work coming through. She’s still being pushed to move forward even if the planes aren’t ready, and the executive team is blaming the engineers. It’s fucking wild.
My wife has been with Boeing for about 16 years. She works in finance though. Still, I hear from her constantly about how ass backwards everything they do is. I'm convinced the company is going to be broken up and sold off in pieces one of these days.