“We are aware of these reports and have paused this notification while we investigate and take appropriate action to address this unintended behavior,” says Caitlin Roulston, director of communications
"""unintended"""?
How do you implement shit like this by mistake and push it out to be executed on people's computers by mistake?
Let's look at what are they apologizing for: "for the confusion and angst ... [the policy we announced] caused". Not for the policy itself. Right, "we're sorry you got mad".
And what are they going to do about it? "making changes"
As far as corporate non-apologies go, this is definitely one of them.