Jellyfin, we are moving away from Reddit and we are pleased to announce our new forum!

c1b0@beehaw.org to Technology@beehaw.org – 778 points –
The New Jellyfin Forum | Jellyfin
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This is probably true. Forum software is a lot more mature then Lemmy etc and probably a better overall option currently for a project like Jellyfin to operate. They just want something that works.

The moderating tools on MyBB is worlds away and better than Lemmy/Kbin.

True but the downside is exposure and footfall. Subreddits work well as people can dip into them easily from elsewhere in Reddit, both new users and regular contributors can keep an eye from their feeds.

A forum is on it's own and only people out looking specifically for the forum or who know about Jellyfin will go looking for it, and it won't pop up in people's feeds. The Internet used to be littered with forums, but social media is the very reason they fell out of fashion.

But users have also created a Jellyfin community on Lemmy: jellyfin@lemmy.ml

Yeah, but at the same time Reddit is kind of an awaful place for getting tech support for things like this. It's great for general discussion, but as a mod you have no real power to do things like move support requests from "general" and into a space where it will be highly visible by those willing to lend support.

Forums are better for community management than link aggregators along every axis except for footfall.