Gen Z falls for online scams more than their boomer grandparents do
Anyone can get scammed online, including the generation of Americans that grew up with the internet.
If you’re part of Generation Z — that is, born sometime between the late 1990s and early 2010s — you or one of your friends may have been the target or victim of an online scam. In fact, according to a recent Deloitte survey, members of Gen Z fall for these scams and get hacked far more frequently than their grandparents do.
Compared to older generations, younger generations have reported higher rates of victimization in phishing, identity theft, romance scams, and cyberbullying. The Deloitte survey shows that Gen Z Americans were three times more likely to get caught up in an online scam than boomers were (16 percent and 5 percent, respectively). Compared to boomers, Gen Z was also twice as likely to have a social media account hacked (17 percent and 8 percent). Fourteen percent of Gen Z-ers surveyed said they’d had their location information misused, more than any other generation. The cost of falling for those scams may also be surging for younger people: Social Catfish’s 2023 report on online scams found that online scam victims under 20 years old lost an estimated $8.2 million in 2017. In 2022, they lost $210 million.
As an older member of the cohort I've noticed a certain gap. Those of us who grew up when computers were just becoming a thing for everybody (sorry gen X I know you were first but they were expensive luxuries rather than ubiquitous) had to learn to fix shit all the time and got to learn about the dangers more or less as they came into being, computers still weren't entierly user friendly and learning was encouraged by the fact that it didn't take much knowhow to do things like play an entire game by just downloading the free trial over and over and moving your save file.
Past a certain line however (I think the 2000s to 2010s kids) computers became much more of a black box and companies like apple were making 'it just works' user interfaces that required very little fixing but also gave you very little control if you didn't already know where to look. So we got that disconect of a group that are very comfortable with computers but don't understand much about how they work and get bombarded with all the dangers of the internet at once rather than having had the chance to learn them as they came about.
Im a middle gen z id say i defiently notice this modern tech isnt built for the average its built for the dumbest. For example I had to spend 10 minutes teaching my friend how to unzip a file also a lot of gen z dont have computers and just use thier phones for everything
I deal with a lot of kids fresh out of college. The surprising part is how many don’t know what Windows File Explorer even is, much less file manipulation. Everything is saved to the desktop.
What's funny is that the generation(s) that get computers understand things like the file explorer, the desktop, etc. But, they're mostly too old to get the metaphors those are based on.
I especially think the "Desktop" metaphor is interesting. Because until laptops became common, people's computers rested on desks. The main use for a desk in a business setting was a surface for your computer keyboard and monitor. But, the "Desktop" metaphor referenced a previous world where desktop computers didn't exist, and the main point of a desktop surface was for writing and organizing papers.
So, there's this tiny overlap in time where the metaphor made sense.
Like, from the 1700s to 1980s if you took a businessman and said "imagine you're sitting at a desk in an office, what are things you'd find on that desk?" They'd talk about things like, pens, pencils, folders, documents, maybe a desktop calendar. But, you take a businessman from 1995 onwards and ask the same question they'd say things like a computer monitor, keyboard, mouse, printer, etc. The computer desktop is basically a time capsule of the time before desktops had computer equipment on them. All the metaphors are paper and paper-related things, which are no longer in much use because they've been replaced by a computer.
Oh yeah. When you ask people to check their downloads folder, and they open up chrome "because that's where my downloads are". FML.
I'm just glad that when I'm old, my knowledge of computers will be seem to be confounding wizardy to the generations behind me.
Granddad what’s an ISA?
You'll learn about it when you are older.
Nobody needs to know about ISA now and good riddance.