Disney is gouging customers with a near doubling of subscription costs.

Waldemar_Firehammer@sh.itjust.works to Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ@lemmy.dbzer0.com – 1411 points –

Disney is raking its customers over the coals with a 75% price hike for their annual subscription (originally $80.) People wonder why piracy is on the rise.Multiple commenters are saying I'm off base about the 75% price increase. My payment less than a year ago was $79.99. Here's the proof.

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I did the same with my little computer support business. Doubled prices and kept the solid customers.

Who may now seek cheaper alternatives.

And they are free to do so! Why do I want small-time, bitchy customers who won't, or can't, pay? Let someone else coming up in the world take them on. I did my time, they can do theirs.

Pick one:

  • A restaurant that charges $10 per burger, at a cost of $3 per burger.

  • A restaurant that charges $5 per burger, at a cost of $3 per burger.

Capitalism is common sense!

CAVEAT: When decoupled from a sense of the greater good. Which is sometimes called morality.

Anyone who calls any customer "bitchy" for not staying after raising prices deserves to jump off a cliff.

If he meant exactly what you said, I agree. But, there is an alternate interpretation of what the guy was saying:

You tend to get different kinds of customers with different price ranges. The ones who can afford to spend money generally don't give a crap about what you're billing them for, and they just want the work done properly.

The ones who aim to get a "good deal" tend to be less hands-off and more critical about the work done/supplies used and billed for. Frugal customers take extra time and sanity to field questions/suggestions, and sometimes, it's just not worth dealing with.

If raising his fee filters out the latter category, it's hard to blame him. I wouldn't want to deal with penny-pinchers either, and simply being more expensive than the competition is an effective deterrent.

Frugal customers take extra time and sanity to field questions/suggestions, and sometimes, it’s just not worth dealing with.

And if this is a problem for you, maybe you don't deserve to be in business.

All businesses have cheap customers that you bend over backwards for but they still leave a bad review. Those types hurt businesses and force strategies to not have cheap customers.

Or raise prices and don't deal with them. Guy didn't say he was hurting from raising prices. Man some of you guys seem to think everything should be free, wonder if you practice what you preach and work for free.