You called it an expensive paper weight. Insulting something that people like will often prompt them to defend it. It's perfectly fine to not like something. It's fine to point out objective flaws in it. However, don't call something bad (which is essentially what you did) just because you don't like it. That starts arguments.
To be clear, I don't want to argue here. I just want to point out an observation that has impacted how and when I state my opinion.
It is good to give people the benefit of the doubt (I know it is hard, but trust me it works wonders). I could easily say that my Switch was a paper weight for a long time before I actually got use out of it, so they didn't elaborate and maybe wanted to show frustration that their investment wasn't good enough for their use. When in doubt just ask people to elaborate, no need to escalate.
This sounds like a "you" problem.
Did I say it wasn't?
You called it an expensive paper weight. Insulting something that people like will often prompt them to defend it. It's perfectly fine to not like something. It's fine to point out objective flaws in it. However, don't call something bad (which is essentially what you did) just because you don't like it. That starts arguments.
To be clear, I don't want to argue here. I just want to point out an observation that has impacted how and when I state my opinion.
It is good to give people the benefit of the doubt (I know it is hard, but trust me it works wonders). I could easily say that my Switch was a paper weight for a long time before I actually got use out of it, so they didn't elaborate and maybe wanted to show frustration that their investment wasn't good enough for their use. When in doubt just ask people to elaborate, no need to escalate.