You Have a Right to Know Why a Health Insurer Denied Your Claim. Some Insurers Still Won’t Tell You.

spaceghoti@lemmy.one to politics @lemmy.world – 326 points –
You Have a Right to Know Why a Health Insurer Denied Your Claim. Some Insurers Still Won’t Tell You.
propublica.org

Federal law and regulations require insurers to hand over exactly this sort of information in response to a written request. And they have to do it fast: Most people who get insurance through an employer should get the records, called claim files, within 30 days.

There’s just one catch: Some insurers aren’t turning files over like they’re supposed to. We followed ProPublica readers through the process with five different insurers. Several companies only shared documents with patients after we reached out.

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They shouldn't exist

Agreed. But at the moment, they exist, so we have to work with the hand we're dealt, while also trying to build a better system.

How about we make them not exist? No concessions with those who profit off of the sick as we distantle and restructure the healthcare system.

That's a process. It doesn't happen overnight.

Unless you have ideas for immediately deleting them within the next 24 hours without repercussions.

That's why I said no concessions.

So what are your solutions? Because if you get rid of what we have with the delete button, lots more people then have no method of getting help.

Next to climate change, this seems our most intractable American problem.