Walmart, Costco and other companies rethink self-checkout, some stores removing them

return2ozma@lemmy.world to Technology@lemmy.world – 646 points –
Walmart, Costco and other companies rethink self-checkout | CNN Business
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I hate self checkout generally, but if I can get one that just has a hand scanner and doesn't force you to put everything into the bagging area, it's about the fastest way to checkout there is

The easiest way to get self checkouts that are awesome and not time consuming is by moving out of the US at this point.

Or go to Sam's Club... Their self checkout is pretty much the only one that didn't make me feel like I was a suspected criminal and actually let me check out quickly.

Then they make me feel like a suspected criminal by re-scanning half my basket before I can leave, but I guess you win some and you lose some

I noticed that lol I was just at Sams a few days ago and only bought three items. The guy at the exit not only stared at my receipt for an oddly long time but scanned two of the three items to I guess verify? Is it that hard to read three things lol?

Yeah, I still prefer the overall experience from Costco. More crowded, I'll only use the regular checkout, but even with long lines they get you out FAST. They also never adopted that stupid hand scanner at the door, because they actually treat their employees decently and trust them enough to be able to visually verify, and oh boy is that a lot faster than Sam's method.

But Sam's did nail the self checkout. I've not tried the app to scan as you go and pay automatically because I'm not interested in putting an app on my phone for every company I do business with

I agree honestly. People don’t know how to queue at sams lol

Yeah, there are some stores near me that don't have a hand scanner, but at least don't make you place items into the "bagged area" one by one. I can scan things and drop them into my bags/cart no problem. I really enjoy that experience.