I'm locked out of my 6 year old Chipotle account because they now say my email address is invalid when I login. Here is me asking for their help:
I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
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That is 100% a chatbot using a regex email validator someone wrote as a meme that the chipotle dev copied from stack overflow without context.
As the owner of a .info domain, I know this pain all too well.
One of the reasons I've always avoided .info, nobody seems to believe it's a real domain
You should put up an informational website to let people know, at https://info.info/