I'm locked out of my 6 year old Chipotle account because they now say my email address is invalid when I login. Here is me asking for their help:

sacbuntchris@lemmy.world to Mildly Infuriating@lemmy.world – 1563 points –

I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.

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The best way to validate an email address is to sent it an email validation link.

Anything outside of that is a waste of effort.

That is 100% a chatbot using a regex email validator someone wrote as a meme that the chipotle dev copied from stack overflow without context.

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To do that, it looks like I just need some final info from you first...

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