'It hasn't delivered': The spectacular failure of self-checkout technology

ooli@lemmy.world to Technology@lemmy.world – 513 points –
'It hasn't delivered': The spectacular failure of self-checkout technology
bbc.com
424

You are viewing a single comment

SCO would be better if you got the same type of scanners as the regular registers

Putting everything from the cart onto a belt, and having access to more than 2-4 sets of bags (or a whole carousel at walmart!) without the dumb "did you scan this?" prompt would make me use SCO every single time. Trying to bag groceries in current SCO is miserable, and the sensors are usually so bad that you CANT EVEN REMOVE FULL BAGS when you need to fill another bag

Some of the supermarkets here have self scanners with a belt, and a packing area big enough for 5-6 bags, it's pretty awesome.
Aside from the odd age-restricted check, the only real problem is Mrs. Scoggins buying three items on it over the course of 20 minutes

Lmao how's Walmart so bad with their self check out but Sam's club is easy? Hate using it at Walmart if I have more than a few items. At Sam's I can load up my cart, scan and pay for everything on the app, person at the exit does a quick check, and I'm out.

I've heard they try new tech at Sam's before rolling it out to the masses at Walmart