Cable company logic: "Our predatory anti-consumer practices are really pro-consumer"

Alph4d0g@discuss.tchncs.de to Technology@lemmy.world – 697 points –

Will anyone actually buy this argument?

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Early termination fees are not that horrible. They can give you a monthly cost where some of the costs for installing it might be distributed over they contact period. Fine and ok

But i should still be able to cancel my contract without jumping through 11 loops and queues.

If you sign up for a given contract, that's what you have agreed upon. It sucks if you only have one option and they can set a ridiculous price. So if you want to regulate pricing, that's a different matter. Cancelling is something else altogether.

What costs to install equipment? Most homes are already wired for their services. The lines they roll out to new users are usually subsidized by taxes and running coax into a house is not that expensive.

You mean the installation which was provided for free as a “limited special offer” for new members but is actually already accounted for in the price?

If you sign up for a given contract

Listen, it says clear as day down here in the fine print that I get a pound of flesh closest to your heart. I don't see what you're complaining about, a contract is a contract.

"installing"

You mean when they send someone out to flip the switch and then come look at the TV screen to make sure the switch worked? You know my ISP doesn't even send someone out anymore. They just do it remotely with me on the phone.