Air Canada must pay damages after chatbot lies to grieving passenger about discount – Airline tried arguing virtual assistant was solely responsible for its own actions

ylai@lemmy.ml to Not The Onion@lemmy.world – 618 points –
Air Canada must pay after chatbot lies to grieving passenger
theregister.com
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This isn't fair to Steve, but corps shouldn't have to bear this burden either. We could levy a tax on not corporate citizens and use the revenue to create a fund to insure against situations like these. The fund would probably be best administered by corporate citizens.

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