Air Canada has some really dumb lawyers. They could have quietly paid the guy a couple hundred bucks and moved on. Now they're all over the news, showing off how callous and idiotic they are.
Not only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though
I bet they make so much money too...
Overpaid lawyer 1: Fight this or settle?
Overpaid lawyer 2: Let's fight this, I have a good feeling about it...
Overpaid lawyer 1: This won't set a precedent or anything right...right...
Right?
And the customer service benefit they would've gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent... Well they did, just not how they wanted.
Air Canada has some really dumb lawyers. They could have quietly paid the guy a couple hundred bucks and moved on. Now they're all over the news, showing off how callous and idiotic they are.
Not only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though
I bet they make so much money too...
Overpaid lawyer 1: Fight this or settle?
Overpaid lawyer 2: Let's fight this, I have a good feeling about it...
Overpaid lawyer 1: This won't set a precedent or anything right...right...
Right?
And the customer service benefit they would've gotten from just eating a few hundred dollars.
But they were being extra greedy, and thinking they could establish precedent... Well they did, just not how they wanted.