Amazon's Hidden Chatbot Recommends Nazi Books and Lies About Amazon Working Conditions

Stopthatgirl7@lemmy.world to Technology@lemmy.world – 598 points –
Amazon's Hidden Chatbot Recommends Nazi Books and Lies About Amazon Working Conditions
404media.co

An Amazon chatbot that’s supposed to surface useful information from customer reviews of specific products will also recommend a variety of racist books, lie about working conditions at Amazon, and write a cover letter for a job application with entirely made up work experience when asked, 404 Media has found.

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What's up with Elaine's change of tone? She was saying the condoms were great until Kramer came in, and then switched to saying she had a bad experience.

It’s because the AI has no idea what reality is. Note also that Elaine’s praise took on the perspective of the wearer.