Microsoft force-upgrades Mail app to Windows 11’s new Outlook web app

ardi60@reddthat.com to Technology@lemmy.ml – 129 points –
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Reminds me on how they forcefully started slowly upgrading everyone to the new Teams app, that doesn't support half of what the previous one did. For example, the company I work at actually used the "Wiki" on Teams to create very long and detailed (many hours of work) important documentation for projects. It was not my choice, but it was how the company decided to work. Well the new Teams app killed the Wiki. We lost access to a lot of documentation and the managers took a long ass time to understand our problem and only did when their own Teams also updated. We had to revert back to the old teams and constantly click ignore on the upgrade notification, while at times mistakenly clicking accept and having to revert back again, until we copied everything out of Wiki and to another platform entirely. We lost a lot of (paid) hours to just copy and reformat the whole wiki from many projects into a new platform. All this were paid hours, and money that didn't need to be wasted if it wasn't for Microsoft complete retardness. This together with other retard moves on other office apps is slowly convincing my company to completely get out of the Office 365 for Enterprise, including Azure and other stuff just because Microsoft is really getting on our nerves lately.

I don't understand how can Microsoft do so much shit and still be so widely used and so many companies absolutely depend on Microsoft. If Microsoft sneezes, half of the IT world shakes. But those who suffer just keep paying anyway. Are we all clowns?

I'm a sysadmin and these days a good third of my job is apologizing to end users for the stupid shit Microsoft does that I have no control over. Managing Microsoft products is like having a bunch of ticking time bombs that you have to juggle while everyone yells at you.

Sometimes I feel like the managers of my company and many others companies like these are just a bunch of clowns, that keep getting fcked my MS but keep paying them Enterprise licenses that are sometimes thousands of $$ per month. If a service costs thousands per month, it shouldn't be stressful to use and give so much headaches... I just think some CEOs don't know that a company can function (sometimes better) without Microsoft products. From Office to Windows to Azure, many companies nowadays think they can only function if they pay Microsoft. And MS knows and likes this.

The last few years have been really bizarre. In 2019 it really felt like my org was moving away from Microsoft. I'd just retired Skype and we were moving over to this new Microsoft Teams thing but the executive team was asking me about moving to Google Apps and dropping Outlook/Exchange/Sharepoint entirely, maybe we expand our Slack usage too? Then Covid happened and Teams turned into essential infrastructure overnight.

Fast forward a few years and the entire Microsoft experience is now basically built around a Teams-first strategy. It's the main thing that my users care about and use on a daily basis. They want more things integrating with it and use it as a pathway into other Office products. Microsoft is making a real mess of things, but it's kind of crazy how fast they pivoted to meet the new needs of their users and keep them locked in.

Don’t confuse Microsoft’s malice and greed for retardation.