Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’
theguardian.com
More than half a million UniSuper fund members went a week with no access to their superannuation accounts after a “one-of-a-kind” Google Cloud “misconfiguration” led to the financial services provider’s private cloud account being deleted, Google and UniSuper have revealed.
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The most surprising thing here is they got in contact with a human in Google cloud to resolve the issue.
Imagine this happens to some random personal account... It'd probably be gone for good.
There were several months with people complaining their data was getting deleted and Google just ignored the whole thing until it blew up on hacker news.
It's easier when you've got $146BN moving through you.