CEO of Google Says It Has No Solution for Its AI Providing Wildly Incorrect Information

Stopthatgirl7@lemmy.world to Technology@lemmy.world – 1093 points –
CEO of Google Says It Has No Solution for Its AI Providing Wildly Incorrect Information
futurism.com

You know how Google's new feature called AI Overviews is prone to spitting out wildly incorrect answers to search queries? In one instance, AI Overviews told a user to use glue on pizza to make sure the cheese won't slide off (pssst...please don't do this.)

Well, according to an interview at The Vergewith Google CEO Sundar Pichai published earlier this week, just before criticism of the outputs really took off, these "hallucinations" are an "inherent feature" of  AI large language models (LLM), which is what drives AI Overviews, and this feature "is still an unsolved problem."

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This isn't like talking to a human. It lacks depth, empathy, context, knowledge in all questions.

Just try to get more about a topic out of it, asking deeper questions. You will find that it begins writing something that might sound right or helpful but actually isn't.

All around, it just feels artifical. No emotion, no voice patterns, no body language, no changes in behavior, no reaction to jokes. Sorry this doesn't feel real.

Yeah, it feels like a much improved version of an Eliza. Much improved, but still software. It doesn't understand what it's saying. TBF though I know a few humans like that.

If nobody told you that you were talking to an AI in 2020,you'd have thought it was a person in quick interactions.

The only reason why it doesn't feel more real is because they literally programmed it to feel the way it does. They didn't create chatgpt to express emotions, that would be insane.