McDonald’s will stop testing AI to take drive-thru orders, for now

Nemeski@lemm.ee to Technology@lemmy.world – 512 points –
McDonald’s will stop testing AI to take drive-thru orders, for now
theverge.com
153

You are viewing a single comment

Why not just have a touchscreen menu then? You already need large screens so people can confirm the AI recorded their order correctly and this will skip the need of a person manning the drive through menu. You could even include options to "hold the pickle", etc.

Or like a mobile app that works reliably and doesn't completely suck?

Or a mobile app that doesn't force people to waive their rights to sue on October 23rd, 2023

This would also be nice. Usually, I only order fast food if I can place a call first (Indian, Chinese, Mexican, Pizza, etc). Grubhub fees are ridiculous or and apps are always taking your data.

Yes, 👍 apps.

The issue with touchscreen kiosks is that some have short arms.

On another note, I get the benefits of computer-voice-operated drive-thrus. No need to use your phone. If your phone's 🔋 is 3%, you can still buy food.

I've often wondered this, they have them inside all the stores here but not on the drive throughs

Maybe it's an issue of weatherproofing, or maybe vandalism?

Maybe, but they already have screens there so this wouldn't change much. I guess reaching a screen from your car could be a bit awkward though.

ATMs have tackled both issues for decades.