Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.world – 629 points –
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Once had an order arrive on-time, but the tracking information never got updated and kept telling me the package was "running late" and pushing back the expected delivery date, and then after like a week of that they just said "sorry, it's been delayed indefinitely" and gave me a refund. For an order I'd already received. And I mean, I wasn't gonna be the one to tell 'em they were wrong.

My buddy ordered a 3090 during the covid craze from best buy. He gets an email. Delivery has been cancelled. Item refunded. Gets another email right after. Package delivered. He looks, there's his free 3090. Lucky SOB.

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That happened to me too, but they automatically sent me a replacement. I now had 2 huge rugs, so I just returned one for a refund.

I have two expensive suitcases now for that reason. I kept both.

Because of you, Bezos isn't a trillionaire yet, I hope you're happy.

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