HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low

Flying Squid@lemmy.world to Technology@lemmy.world – 503 points –
HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low
apnews.com
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The problem is we aren't asking for support we're just asking that they don't go out of their way to not support it.

… that’s called support

Bro they literally have to go out of their way to make sure you can't easily update your operating system. They could just say after this time we don't give support but you can still download the update that's there either way.

The updates are cryptographically authenticated and use closed source code.

You can't write or build or update them, and that is all by their explicit design.