My account has been created but I can't access it. What can I do?

HawkXero@lemmy.one to Beehaw Support@beehaw.org – 1 points –

I applied for a Beehaw account a week ago and it looks like it was approved but I can't log in. The Jerboa app says incorrect login and on the website the login button just spins. Anything I can do?

8

I am having the same problem. Login spins forever and no email regarding my application result has showed up yet.

That means ki your account has not been created.

But I can see my /u/ page on the website? So I'm very confused

This is because of Lemmy works currently. When you submit an application, the username is created and thus an account at that /u/<name>. It does not mean you are able to login yet, or that the application has been reviewed or approved yet.

It's been filed as a bug for Lemmy Devs to address. Till then, please be patient while our other Admins here review the backlog of application requests.

That's weird. The infinite loading issue caused for me due to the account not being verified.

There is a different between created and verified. A /u/ page is created for every account that's registered, regardless if it's verified or unverified. When an user is rejected, the profile page is deleted