Login Issues

Master@beehaw.org to Beehaw Support@beehaw.org – 4 points –

I can login to my beehaw account through an app but on my computer it just sits and spins forever. Gave it the whole weekend thinking it was just a capacity issue but I think the login might just be broken.

Can anyone else confirm?

11

Have also been having difficulties for some time now. Can login occasionally, but have kind of stopped trying and primarily using a kbin account now.

You may be having the same issue as I did: https://github.com/LemmyNet/lemmy-ui/issues/1652

I finally succeeded in submitting my registration application only after disabling the Bitwarden extension completely in my browser.

Do you use a password manager like Bitwarden, 1Password, LastPass, etc.?

We've seen a few reports of this, but in every case we've been unable to reproduce the issue.

Can you follow the directions here to create a HAR file with Firefox? Just skip step 7 that says Upload it to CB Vault, instead use a dropbox or gdrive of your own, to share a link from.

I think this may be the same issue: https://github.com/LemmyNet/lemmy-ui/issues/1652

In my case, there was never any POST request/websocket communication (no network activity at all) after pressing the button.

I finally succeeded in submitting my registration application only after disabling the Bitwarden extension completely in my browser.

Oh man now that is an interesting discovery. Thanks for sharing.

https://www.dropbox.com/s/9k7e4dkuxw0hhzi/beehaw.org_Archive%20%5B23-06-26%2012-09-07%5D.txt?dl=0

Text version

Thanks. I don't see any post attempt in that, which it should have if you tried logging in when it was running. I don't know what to make of that... I don't see anything blocked either, I just don't see the POST that should be trying to do the login.

https://www.dropbox.com/s/i85kckcltgpp85b/beehaw.org_Archive%20%5B23-06-27%2009-25-56%5D.har?dl=0

https://www.dropbox.com/s/2kvqce20h1e6rfl/beehaw.org_Archive%20%5B23-06-27%2009-25-56%5D.txt?dl=0

Left it logging for 10 min this time. To me it seems like the script isn't loading in the backend. The forgot password button also doesn't do anything.

Understood, I will keep trying to dig into this further. Thanks for the additional details.

If you open the web developer tools, and go to 'console' tab; when you click the login button, what is printed out to that console tab?

It doesn't actually put anything in the console when I submit username and password. The attached console shows me trying twice between page refreshes. That's where the socket closed comes from.