200,000 users abandon Netflix after crackdown backfires
forbes.com.au
200,000 users abandon Netflix after crackdown backfires::Aussies have spoken, and the results are not looking good for Netflix. A new report reveals why users are turning to streaming competitors.
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Article seems to confuse cause and effect. Maybe some subscribers left but they more likely because the service is too expensive or didn't like the content. It doesn't necessarily follow they all left because some freeloaders lost their access to another person's account.
In all fairness, it's a Forbes article, which generally implies it's crap.
When I cancelled my account I was sure to put that I was not going to continue to support my parents in law since I didn't care for the service myself.
So Netflix lost a top tier subscriber from me because of it
This. Though I left Netflix because the only way family was watching it was via Roku device, and in the last 6 months you had a 2 in 3 chance the Netflix app would lock up on it and none of the "fixes" (reinstall, clear cache, etc., etc., etc., ... ) did anything to help.
Even worse, not only would the Netflix app lock itself up, it would lock up the entire Roku device so someone had to be dispatched to unplug, wait, replug the power on the Roku device to restart Roku.
We have so much on the Roku that actually works (Hulu, etc) - why pay monthly for such a crappy app? Family complained for about 2 days and then forgot Netflix even exists.
Haha, I power my Roku from the TV's USB port, so I can just turn off the TV to kill the Roku.