HBO Max is removing features from my plan without reducing my price.

Candybar121@lemmy.world to Mildly Infuriating@lemmy.world – 1580 points –
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Ask them for a refund, in writing, document everything, and if they refuse, take it to your state's AG office. Obviously I can't speak for every state, but mine has slapped around whirlpool when they refused to fix a defective fridge, dell when they refused to replace a monitor with dead pixels, etc. I've never had a bad experience. It's amazing how a letter from your local AG's office will suddenly make companies be less shitty to you.

Letter to your state insurance investigation board also help claims magically settle faster

What we really need is an instance of GPT-4 trained on every court case in history as well as Ralph Nader, Noam Chomsky, Clark Howard, Rosemary Shahan, etc, and instructed to act like a small town genius lawyer in a John Grisham novel.

Basically a chatbot absolutely full of ideas about how to punish corporations for shitty business practices. A resource center for consumer advocacy.

If they won't refund then do a charge back on your card.