Walmart, Costco and other companies rethink self-checkout, some stores removing them

return2ozma@lemmy.world to Technology@lemmy.world – 646 points –
Walmart, Costco and other companies rethink self-checkout | CNN Business
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Interesting! Alcohol doesn't have a barcode there?

Here it does. But the self checkout lamp will go to red instantly and a clerk has to come to approve your age.

It has a barcode, but most places haven't figured out the "show ID to a human" flow yet.

But the self checkout lamp will go to red instantly and a clerk has to come to approve your age.

Which negates the benefit of self service.

Just scan the alcohol first, scan the rest next. As long as it's not the only thing you're getting, it's almost def faster. Even if it is the only thing you're getting, the time for someone to do an age check compared to standing behind 2 carts/trollies is nothing. Self check for me almost every time is way, way faster. Exception being if I have a ton of groceries (I can scan as fast as teh employees, but the self check shit has more guardrails that slow shit down) or a ton of produce (employees at a lot of stores are required to memorize the PLU, I am not.)

The store near me stops the scanning process and makes an attendant come check your shit. Literally sits on a screen saying "AN ATTENDANT WILL BE WITH YOUR SHORTLY, PLEASE WAIT".