"Trust and Safety" departments exist to protect the company, not users.

JustinHanagan@kbin.social to Technology@lemmy.world – 194 points –
The (Trust and) Safety Dance
open.substack.com
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It's hard to think the author's concern is too genuine given that they're publishing on Substack

When I switched to Substack it was just a Mailchimp alternative (I don't think Mailchimp moderates what they send out either). They were a service, not a platform. But since then Substack has added a lot of social elements. And now that I've been made aware of their stance, I'm planning my exit ASAP.

Sure, but that doesn't let you off the hook for using them. You're on a site that empowers people who want people like me dead. It's hard to think you're too concerned about my rights as a worker, when you're not terribly interesting in defending my human rights

OP literally said they're gonna stop using it, "now that they've been made aware of their stance." Wtf more do you want? You want people to be omniscient? To know something before they know it? I don't understand how you're holding someone accountable for a lack of knowledge. That's asinine.

I'm not sure whether I missed that or it was edited, but either way, I didn't see it when I posted.

Mea culpa if I missed it

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