Air Canada must honor refund policy invented by airline’s chatbot

stopthatgirl7@kbin.social to Technology@lemmy.world – 743 points –
Air Canada must honor refund policy invented by airline’s chatbot
arstechnica.com

Air Canada appears to have quietly killed its costly chatbot support.

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I wonder how much time and space there will be to "play" between the first case in the US that would uphold this standard legally, and when companies lock down AI from edge cases. I've been breaking generative LLMs since they hit public accessibility. I'm a blackhat "prompt engineer"(I fucking hate that term).

Maybe go with "prompt hacker" since that seems more accurate? And maybe cooler in a 90s sort of way.

Lol, I'll start using that for anyone who starts asking me questions about AI beyond "so you can make Obama rewrite the Bible in Chinese?".

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