Funnily enough, I tried this once when my Internet (shitfinity) went out for two days. I asked the online chat rep if I could be reimbursed for the outage. They replied with, "due to the outage, we will be crediting (128.99/30*2)=$8.60 to your account." With the math included and everything. They probably have a lot of people trying to get a free month out of a few hours without service and just started doing that, haha. I couldn't be mad.
It's hard not to respect companies with extremely accurate accounting.
Most ISPs will do the same, prorating. The vast majority of customers never ask for a credit.
Funnily enough, I tried this once when my Internet (shitfinity) went out for two days. I asked the online chat rep if I could be reimbursed for the outage. They replied with, "due to the outage, we will be crediting (128.99/30*2)=$8.60 to your account." With the math included and everything. They probably have a lot of people trying to get a free month out of a few hours without service and just started doing that, haha. I couldn't be mad.
It's hard not to respect companies with extremely accurate accounting.
Most ISPs will do the same, prorating. The vast majority of customers never ask for a credit.