US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel | The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions

ForgottenFlux@lemmy.world to Technology@lemmy.world – 1220 points –
US sues Adobe for “deceiving” subscriptions that are too hard to cancel
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How did it get her credit card info if she only clicked "yes" boxes? Or was it linked to some other payment system that was set up on her system somehow (MS or Apple App Store or something)?

she told my sister who is also very stupid when it comes to computers to put it. I wish I was making this up

People on Lemmy, who kinda are on the upper echelons of technical aptitude, forget that the average user is really fucking dumb. Work a stint in level 1 IT and you will get the absolute wildest head smacking issues ever.

And companies capitalize on that by making it incredibly easy to give them money.

My sister who is stupid with computers is a successful consultant with phd in her field lol.

I'm not exaggerating to say 90% of people in the world treat PCs as non-intresting tools do their job. They have privacy-nightmare settings on their phones and never change the default apps or settings on their PC. That's how tech companies earn their billions

Adobe is worse than scammers. Scammers at least have the self realization that they are scamming. Adobe will steal your money and huff on the fumes that they are providing a valuable service by letting people open PDFs.

I recently downloaded their PDF reader (because it's the only app which allows for digitally signing a document with a visible cryptographic signature) and it's 400 MB in size. In no world should a PDF reader be that large.

Firefox can open PDFs and I'm not sure about the desktop versions, but the Android version is 117MB.

There are hundreds of Windows and Linux apps which can open PDF, but so far only Adobe's version is the only one which can attach a digital signature. I normally use Zathura on Linux which is like a 5 MB maybe. It's tiny, very configurable and JUST a pdf reader.

There's a reason scam artists target the elderly. If a box on the computer screen says "put payment info here" then who are they to argue with the box?