Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech

L4sBot@lemmy.worldmod to Technology@lemmy.world – 544 points –
Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
businessinsider.com

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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I'd never think to harass the poor employee who has nothing to do with the store managenent's decisions...

However, when I'm pissed or tired I'll sometimes be rough or sloppy with the machine, and I get pissed if they have too few manned checkouts for how crowded a store is. Banging items against the scanner glass, tap selections on the touch screen forcefully with my ring etc.

To keep the self-checkout machines company, I'll act like a machine too. If I unsuccessfully attempt to scan something, after 5 tries I "timeout" and move onto the next item.

I give 60 seconds for someone to come fix the self checkout when it fucks up. If no one is available, I'm taking my shit and leaving. I tried to pay, fuck you I don't have time for this.

It's unethical and I personally wouldn't do that...

...but in your situation practically speaking, if no one's going to come and fix the machine in that amount of time, then who would be there to stop you just walking out with your goods?

I tried to pay, fuck you I don’t have time for this.

Lol, uh huh. Whatever you gotta tell yourself to justify stealing that bag of doritos, dude.

Grocery stores raise their prices, cut staffing, and shift more labor to their customers so they don't have to pay for it. Refusing to do that labor, especially when it's made unnecessarily difficult, is based.

I'm not gonna cry for a corporation that doesn't give a fuck if you eat or not. Why are you?

I'm not "crying" for any corporations. I'm laughing at that jackass for their asinine rationalization for shoplifting. If you don't understand the difference, I don't know what to tell you.

You're not crying for them, you're licking their boots

You're free to do so, of course, and we're free to laugh at your dumb ass paying full price for $20 steaks that were only half as much three years ago.

Lemmy sure attracts some fucking characters. The guy simply pointed out that stealing isn't justified by a 60-second wait. And you are jumping in here ranting about the price of steak for some reason. You're not Robin Hood. You're just a dumbass with a keyboard.

Tell us you're not listening without telling us you're not listening

This dumbass with a keyboard knows their worth and knows it is rarely if ever worth it to pay full price for stuff. Especially expensive necessities, for example meat, for which the prices skyrocketed thanks to the lockdowns and aren't going back down because of the horrifyingly astounding greed of big corps like Walmart who largely control the market.

Hence, stealing stuff like that from Walmart is justified.

Hell, it's justified simply because it is Walmart, but that is the more detailed justification.

It doesn't matter either way, though, because people are going to keep doing it regardless of what you think.

So carry on, dumbass keyboard warrior. The only one you're hurting is you. 😎

Sureee you will.

No, you'll stand there and look around annoyed like everyone else, all yourre saying is youre gonna be a dick to whoever has the misfortune of helping you.

I've done it several times lol

One time I've gotten a "hey you can't do that" but in my area the guards aren't allowed to stop you. Which imo is a dumb rule but it allows me to do this.