Walmart, Costco and other companies rethink self-checkout, some stores removing them

return2ozma@lemmy.world to Technology@lemmy.world – 646 points –
Walmart, Costco and other companies rethink self-checkout | CNN Business
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I saw a grocery store put in the best self checkout lanes I've seen, then take them out a couple years later because their customers didn't like them.

Things be weird sometimes.

My favorite is still having them closed when low staffed because they still need a person dedicated to helping them.

Just amazing how much trouble management goes to to make experiences for customers worse

Exit gates you need a receipt to go through. That shit isn't even legal, I've been waiting for someone pushing that to the SC so they'll have to dismantle them nationwide.

Ppft, stores thinking they can hinder my free movement in society? I'll go violent over that, that's where I draw the final line, no more of this capitalist surveillance shit, you put barriers in my way I'll stomp them to pieces.

So if I go in, don't find what I'm looking for and go out, am I unable to open the door?