Netflix enshittification will continue until morale improves

db0@lemmy.dbzer0.commod to Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ@lemmy.dbzer0.com – 979 points –
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I get that "enshitification" is the hot new buzzword but cold we please give it a rest. Reading this community you start to think that people can't express that the Internet is not to their liking in any other way.

"Enshitification" does not mean "I don't like it". It is specifically about platforms that start out looking too good to be true and turn to shit when the user base is locked in. The term is generally used for cases where the decline in quality was pre-planned and not due to external factors. Using the same term each time is, in my opinion, an appropriate way to point out just how common this pattern is.

I think Dr CD outlined a specific arc that companies follow, but the term has been co-opted to mean any process that drives out competition before turning the screws on their customers. Did Netflix follow the three steps?

Netflix was certainly good to its subscribers 15 years ago.

Were they then good to their business customers (studios) at the cost of the users? I don't think they were ever good to studios.

Have they now clawed back surpluses for themselves? Abso-fuckin-lutely.

I think step 2 is the key to the original definition, and the one commenters often ignore. All companies burn cash to get started. All companies try to become a monopoly, and monetize everything once they do.

Aha I see what you're saying. It's possible that dr CD considered the second part to be crucial, but it doesn't seem that people who listened to his message felt the same way, myself included. I probably speak for a lot of people when I say we hadn't realized just how much these platforms are "subsidized" and how much damage that does to the entire market. So that part ended up being associated in our minds with the term enshittification.

Step 2 is doubly true. Because not only did they steal the studios users, and dent their profit margins being competitive, they also went out and became their own studio.

Out of survival in a way, but their brand is so strong they keep most of users despite any conversion rate Netflix's competitors have.

You're in the piracy sub. A large part of the conversation is going to be about the late-stage capitalism that is driving us to piracy.

"Enshitification" means a service getting worse in order to charge their customers extra for a service similar to their previously good one. If we're using the word too much, it's because it's happening too much.

I'm fully aware of what the word means, but I'm sick of it being used so often. There are plenty of other words in the English language to describe the situation.

It's a specific word for a specific situation. If you're seeing it too often for your liking, I suggest the problem is that there's too much enshitification.

If there are other single words that mean the same thing, I'd like to hear them. It's a popular word because it's succinct.

No. That is the word. It's not a buzzword. It's a statement.

I might finally add it to my blocklist, I get why some people reach for it but it’s way overused