parcel safe place

pip1@lemmy.world to Mildly Infuriating@lemmy.world – 552 points –

Amazon driver put cardboard package in cardboard recycling bin due to be collected this week... delivery note explaining where parcel was had been placed in the bin too

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Amazon drivers here never even hand you the parcels anymore. They leave it on the doorstep, knock the door and then by the time you've gone to the door to collect it, they're driving off.

I did once have one not even bother knocking the door and automatically leave the parcel in the bin, even though I was at home and he could have just knocked the door and handed it to me. 🤦

So the reason we don't is unless your delivery note says to knock or ring a door bell we are not allowed to because customers complain and we get written up for it called customer escalation so put it in the notes I always follow the notes no notes means it gets left a door.

People complain about the doorbell?

Then don't have a door bell jackasses. Being alerted that someone is at the door is it's whole purpose.

People shoot people who ring their doorbells

https://www.pbs.org/newshour/politics/judge-rules-white-man-will-stand-trial-for-shooting-black-teen-ralph-yarl-who-went-to-wrong-house

And more recently, shoot people who pull into their driveway

https://www.cnn.com/2023/04/18/us/woman-shot-wrong-driveway-upstate-new-york/index.html

I don't have any delivery notes. Also, on the odd occasions when I do, they don't pay attention to them anyway.

"Leave with the neighbour if I'm not in", then I get a picture of it sitting behind the bin.

We can't leave it at any other house or address vans have camera it's termination if we do that would be why only the address listed can be delivered too.

This makes sense, maybe I should remove my note (to leave under shelter by the bins) entirely

I'm not sure where you live, but our XYZ (USPS, Amazon, UPS) drivers almost never knock or ring the bell. FedEx is the only one that does, and they don't come very often. Maybe all the drivers know our house and don't want to hear the dogs. Honestly it's appreciated, I don't care to answer the door without prior notice, doubly so if no one is actually there when I do.

USPS drivers just want to get done for the day and go home, but Amazon (definitely) and UPS (I think) get docked for taking over X time per delivery. If someone comes to the door to talk to you and ask you something, that could really mess with your times.

You are correct where I am we have about 200 stops a day over 400 packages 1 minute per stop 45-60 stops a hour is what the expect.

Yup, I wouldn't be knocking either. Thank you for your service. Amazon?

Yup we don't even get brakes well we do but if you take them you fall behind and get punished for it.

They leave it on the doorstep, knock the door and then by the time you’ve gone to the door to collect it, they’re driving off.

I get Amazon packages daily, and I would say that they never knock (or ring) 100% of the time. If the bell rings, it was probably by accident.

This applies to packages left in the cold or after 9pm, when someone would be unlikely to collect it until the next morning. And it also applies to food items and liquid chemicals that shouldn't be frozen or experience excessive heat.

It got so bad that I've basically just set my doorbell camera to alert me when a package is dropped off, but I can only imagine the inconvenience this behaviour causes millions of people very year.

That is because if we do and dogs bark baby wakes up and a customer calls Amazon support over it we get a customer escalation hurts are scorecard terribly and al drivers lose their bonus for the 2 week pay period also if you don't rate a Amazon delivery with a thumbs up it hurts us as well please rate your delivery. Amazon goes out of their way to punish drivers.

If true, that's nuts!

One can easily place a sign on their door that says "don't knock/ring" of that's an issue, but the default is to let someone know that their expensive/perishable/likely to be stolen/much needed package is at the front door!

Yes you are correct if it's a computer the ship them in OEM box so we knock for those but if it's a normal Amazon box it gets left it is what it is I wish things where different but that is Amazon for you.

if it’s a computer the ship them in OEM box so we knock

Maybe our drivers aren't as "common sense" as you. Most of them just look like Uber drivers making deliveries in their personal vehicles, so as long as they snap a photo of the delivered box, the job is done.

But I've had quite a few high-value ($300+) items ship in clearly identifiable boxes, and I get no ring or knock.

That's because the are most likely flex drivers i work for a DSP inside a Amazon warehouse the are more strict and enforce rules for self employed contractors this is just not possible the should get rid of flex that's my opinion.

flex drivers

I'm not sure what that is, but there seems to be no consistency with deliveries. Some are in regular cars, some are in larger rental vans, others are from Canada Post, and some are from UPS.

I've even had a few deliveries where I could see, on a map, where the driver was. That only happened a few times, but it was pretty cool.