I'm my experience, people like this are shady AF. I had an eBay seller that sent me a car part that didn't match the photo. He kept insisting that he sent the correct part and trying to trick me into sending it back at my cost. It turns out that he was using a drop shipping service that you can use if you own a shop. He had gone out of business and was using an address of a different building that he had sold.
It also turns out that the manufacturer had used the incorrect stock photo for the part. It was neither of our faults, but he wouldn't take ownership as a seller and tried to deny my return and accused me of fraud. eBay gave me a refund on the end because he kept trying to upload something with just the return warehouse address instead of a shipping label like he was supposed to. He lived in a huge house in a major city and wanted to fight me over less than $10 in shipping.
manufacturer had used the incorrect stock photo for the part
That's apparently really common. It's a lot of trouble to bring every transmission, door handle, gas tank, hood hinge, etc... into the studio for a reference image. They use a "basic" image a lot of the times.
I had the good fortune to be able to buy ebay car parts that are exclusively photographed on a dirty workbench, and they've always worked like a charm.
Used market is a bit easier to do that as both the seller and buyer understand that having a clear set with proper lighting isn't necessary.
I'm my experience, people like this are shady AF. I had an eBay seller that sent me a car part that didn't match the photo. He kept insisting that he sent the correct part and trying to trick me into sending it back at my cost. It turns out that he was using a drop shipping service that you can use if you own a shop. He had gone out of business and was using an address of a different building that he had sold.
It also turns out that the manufacturer had used the incorrect stock photo for the part. It was neither of our faults, but he wouldn't take ownership as a seller and tried to deny my return and accused me of fraud. eBay gave me a refund on the end because he kept trying to upload something with just the return warehouse address instead of a shipping label like he was supposed to. He lived in a huge house in a major city and wanted to fight me over less than $10 in shipping.
That's apparently really common. It's a lot of trouble to bring every transmission, door handle, gas tank, hood hinge, etc... into the studio for a reference image. They use a "basic" image a lot of the times.
I had the good fortune to be able to buy ebay car parts that are exclusively photographed on a dirty workbench, and they've always worked like a charm.
Used market is a bit easier to do that as both the seller and buyer understand that having a clear set with proper lighting isn't necessary.