A PR disaster: Microsoft has lost trust with its users, and Windows Recall is the straw that broke the camel's back

lemme in@lemm.ee to Technology@lemmy.world – 1635 points –
A PR disaster: Microsoft has lost trust with its users, and Windows Recall is the straw that broke the camel's back
windowscentral.com

It's a nightmare scenario for Microsoft. The headlining feature of its new Copilot+ PC initiative, which is supposed to drive millions of PC sales over the next couple of years, is under significant fire for being what many say is a major breach of privacy and security on Windows. That feature in question is Windows Recall, a new AI tool designed to remember everything you do on Windows. The feature that we never asked and never wanted it.

Microsoft, has done a lot to degrade the Windows user experience over the last few years. Everything from obtrusive advertisements to full-screen popups, ignoring app defaults, forcing a Microsoft Account, and more have eroded the trust relationship between Windows users and Microsoft.

It's no surprise that users are already assuming that Microsoft will eventually end up collecting that data and using it to shape advertisements for you. That really would be a huge invasion of privacy, and people fully expect Microsoft to do it, and it's those bad Windows practices that have led people to this conclusion.

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Twitter is a great example of the exact opposite being true. Are people upset? Absolutely. Did they leave the platform? Nope. Maybe a small percentage.

Twitter definitely lost a ton of users and tons continue to leave. That's why advertisers have pulled out and their stock price has tanked. Twitter is a bad example

Twitter definitely lost a ton of users and tons continue to leave.

Define "tons"? As a percentage, it is miniscule, and it remains the place where politicians, companies and other entities make public announcements. It's also, for some reason, the only platform supported for customer support from various companies.

I think advertisers have made some impacts to the bottom line, too. I don't have any direct evidence for this, but I used to get ads for things like Pepsi. Now it's mostly things like Larry's Pillow Case Repair or pelvic floor steaming kits.

Respectfully, it's not.

The user departures, and response to further enshittify, have driven their stock price into the ground.

What user departures? The platform has barely dipped. Stock prices are meaningless.

X is the one telling the number of X users. Do you really trust Melon to tell the truth?

You're assuming my source is Musk.

So far in this thread only one person has actually shared a source of any kind. Care to share with the class?

Number of users doesn’t matter because most people don’t close their accounts. Twitter’s actual usage and traffic is down by 20% since Elmo took over and their revenue is also massively down.

https://www.theguardian.com/technology/2024/mar/26/twitter-usage-in-us-fallen-by-a-fifth-since-elon-musks-takeover

Who said anything about "number of users"? "Monthly Active Users" (MAU) is the industry standard.

Are you serious? The comment you replied to explicitly says “user departures”. And the article I linked is about active users.

Is this how you respond when you’re proven to be blatantly wrong about something? Totally pathetic.

Bruh are you for real? The article linked is about "user departures". What does that even mean? It doesn't even have any sources for any of the information provided.

Is this how you respond when you have no idea WTF you're talking about?

It’s X.

Stop deadnaming X.

Anyone still clinging to the remnants of its former existence, please close your account. Stop kidding yourself.

I'll never NOT call it Twitter, and you can't make me.

You say that but deep down you know it’s Elon Musk’s X now. The dream is no more. You’re an X’er Harry!

I'll stop deadnaming Twitter when Musk stops deadnaming his trans daughter.

And for the record, I've never used Twitter. It's always kinda sucked. Now it really sucks.

Musk is a complete shithead and that’s not gonna happen.

Calling it Twitter is only going to accommodate the people that refuse to get off that nazi network.

Cause you know Musk gets off on the hate of people still calling it Twitter, exactly because how he treats deadnaming.

What's X? Is that the older version of Wayland or something?

It’s a shittier version of Mastodon but for right wing lunatics and russian bots.

I think that those two form a venn diagram of a blurry circle.