McDonalds removes AI drive-throughs after order errors
bbc.com
McDonald's is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.
A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.
It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars' worth of chicken nuggets.
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Lmao didn’t even know you could add butter to something at McDonald’s. If you can’t then it’s even funnier it decided that’s a thing.
They have butter for their hot cakes. Sounds like it was adding butter packets to the order.
Ahh I forgot about breakfast, that makes more sense. I was picturing butter drenched fires lol.
Ngl dipping the fries into their breakfast butter is so delicious and bad
I'd eat that. It sounds like poutine, but with butter instead of cheese and gravy.
I don't like their fries much, but butter fixes everything.
For other items they’ll also do butter… and whatever this crap is:
I assume that's supposed to be like hollandaise.
Yup, but with cheese? And I guess oil instead of butter...