Almost nine gigabytes in size: Windows update 24H2 creates an undeletable cache file

fne8w2ah@lemmy.world to Technology@lemmy.world – 495 points –
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Hi. Microsoft employee here. That's happening because we don't give a shit and we are being replaced by folks from India

I hope you're having an amazing day! I am a windows fan and user, just like YOU! I will do my very best to help you solve your issue. I know you have had a bad experience and it must have been very hard for you. But rest assured, i will help you to the BEST of my ability!

Please try running the troubleshooter.

(troubleshooter doesn't fix anything)

Try reinstalling windows. Goodbye!

And then they fuck off and stop reponding.

This is every forum response on MS forums, it’s infuriating.

“I have super specific error code with super specific driver that was changed with super specific windows update.”

“Me too!”

“Same, here’s some more info from event viewer”

“Maybe try uninstalling the device”

“Uninstall my WiFi card?”

“Hi I’m bob from Microsoft you should run sfc scan now and that will fix it”

“That didn’t fix it”

“Ok here’s how to reinstall windows”

It's better than the Linux Mint support forums that blocks VPN users and the power users just deny that they're blocking VPN users.

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Also try SFC /scannow

And then try DISM.exe /Online /Cleanup-image /Scanhealth and DISM.exe /Online /Cleanup-image /Restorehealth that'll get rid of the 9GB file for sure. If not, reinstall everything again and again and again.

Does it fix anything btw? I'm just wondering how it does work after all

If I remember correctly, it scans system files and replaces broken/corrupted ones. It can work on some issues, but it's not a fix all thing.

It should fix system files that are not in expected state (I assume corruption, missing, wrong permissions etc.). Maybe it was more useful in the past, but after trying it couple times around 8 years ago and never seeing any benefit, I have never thought of using it since.

My colleague said it fixed some random issue once or twice after he was out of ideas.

If system is truly messed up, it's often faster and more reliable to just reinstall it, especially if you do not have much custom config.

As former MSFT employee who just got replaced by India... I'm kind of relieved I'm gone. Working for them felt like working for the bad guys

What did you expect? That corps would solve climate change or what?

The pigs on the very top are secured and that's enough

As someone working in the Microsoft ecosystem at an MSP, we seriously wonder what the fuck goes on over there. We’re supposed to defend everything y’all do which is getting really hard to justify without sounding like idiots.

Hey there. Learn how to stop carrying. A job doesn't define who you are and you're at least free to be anyone outside the working hours.

I learned to be a cog in this inhumane machine in exchange for a paycheck

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