[OC] Unsubscribe? Nope! We'll Just Add You To An "Unsubscribers" List!

deepdivedylan@lemmy.world to Mildly Infuriating@lemmy.world – 222 points –

I unsubscribed from a company's mailing list and then they added me to a new "unsubscribers" list and spammed me again. I then unsubscribed from that list and was added to another "unsubscriber" list. At least this new unsubscriber list was labelled "new". That makes it so much better. /s*

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In the US at least that is very much illegal, though I am going to guess this isn't in the US.

You'd guess right. Ironically, we have great consumer protection laws here and it's illegal here, too. But I doubt the authorities would do much without a flood of complaints.

And sadly, my Twitter/饾晱 thread with the company in private message is going nowhere. 馃樋

And sadly, my Twitter/饾晱 thread with the company in private message is going nowhere. 馃樋

Sometimes "friendly" "reminding" a company about the relevant laws does wonders, making them return such "display" of "attentiveness" in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)

In this case the Ley Federal de Protecci贸n al Consumidor, article 17, second paragraph got you covered:

El consumidor podr谩 exigir directamente a proveedores espec铆ficos y a empresas que utilicen informaci贸n sobre consumidores con fines mercadot茅cnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, direcci贸n electr贸nica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le env铆en publicidad. Asimismo, el consumidor podr谩 exigir en todo momento a proveedores y a empresas que utilicen informaci贸n sobre consumidores con fines mercadot茅cnicos o publicitarios, que la informaci贸n relativa a 茅l mismo no sea cedida o transmitida a terceros, salvo que dicha cesi贸n o transmisi贸n sea determinada por una autoridad judicial

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I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.

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