Rivian says "fat finger" caused software update to brick infotainment systems, physical servicing may be required

L4sBot@lemmy.worldmod to Technology@lemmy.world – 244 points – Rivian says "fat finger" caused software update to brick infotainment systems, physical servicing may be required
driveteslacanada.ca

Rivian says "fat finger" caused software update to brick infotainment systems, physical servicing may be required::Today’s cars are more like computers on wheels, and even a seemingly routine software update can lead to unexpected consequences. Rivian unfortunately experienced a “fat finger” mishap with their latest software update, bricking infotainment systems [...]

46

You are viewing a single comment
View all comments

I don't have to update my car in order to drive it. Sucks to be them

I thought the Rivian vehicles were still drivable? It was just the infotainment that’s impacted, no?

Imagine paying $90k for a vehicle and you can't even turn on the radio.

That’s always going to be a problem for early adopters of new tech. Plus, since it’s automotive you’d run that risk with the first model year or two after a major redesign too.

If what Rivian has reported is true it’s not really a failing of the equipment but human error. That’s always going to be tough to account for, though there’s likely improvements to be made to their testing methodology before pushing to prod.

Congrats on having a nicer experience 2 out of the 365 days in a year. Bravo.

Ok man what if it's an emergency. Here's an example: My wife is in labour, but my car has to update so I can't drive her to the hospital. Now I'll have to pay a more than 2 grand ambulance ride since it was out of network.

Fortunately, you can still do that with a Rivian. From the article that no one read:

Speedometer, charging, backup cameras, locks, lights, wipers, and turn signals are all still functional with the 2023.42 error.

At least there's a speedometer on a separate display.

On the Tesla Model Y there's only one centre display for everything. I was on a road trip with someone in one and the display froze then automatically rebooted itself. Took a good 5 minutes.

Nothing happened thankfully and the car kept running, but it's a scary experience when you're driving 65-70 MPH on a highway. I was worried the car would refuse to continue driving and lock itself or something while it rebooted.

That's not really a problem outside of USA.

hahah nothing says america like absolutely obscene healthcare costs... cept maybe all the human killing devices they love so very very much

At least with a tesla you have to manually confirm the update, and can cancel out of it for 2 minutes after doing so. If something happens between then and 15 minutes later then i guess you're fucked, but with the amount of control you have this really should never be a problem.

Considering I have a decent chance of getting a "Please wait -- updating" message when trying to play a damn videogame nowadays, that's not out of the realm of possibility.

You are inconsistent. If you are going to adopt a luddite way of life, have her deliver at home not at the fancy high tech hospital where the computerized anesthesia machine might need to update before the c section incision is made.