What would you like for everyone to know about the type of job you have?
Well since I've been mostly in customer service jobs I'd like for people to know that the reps don't make the rules or decisions. When there is something about a store or service that's undesirable such as prices then it's something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.
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If your router or switch costs less than your computer, I can't help you.
If your computer costs less than your car, I can't help you either.
Ah ha! My $100 car, $120 PC and $150 router have a new support guy!
Though really, those PCs must be either very special purpose or very general purpose.
I mean, you can hit 10/15K on a single server spec out really really easy
If you need to build out a whole rack, you can easily top 60-70k+
And that's not even factoring fancy dancy AI hardware either lmao
You should see the prices hospitals pay. Talking like 10k for a 24 port poe switch.
10/15k is a really cheap server in my book.
Are you THE cloud?
That's Mr Cloud to us!
My router was free with my fibre connection and it's worked perfectly for three years along with the free TV streaming box
My car cost 12k brand new cos it's a little shitbox and that's all I need
My pc was about 3k and I built it myself
I'm guessing here, but it sounds like you're an pretentious dick and I wouldn't ask for advice anyway
I think the point he’s trying to make is that he works on specialized network gear for enterprises and really isn’t the right person to go for IT support for your home internet issue. Not that you’re beneath him.
I kinda understand too, I have spent a lot of time in highly specialized technical domains and people often then ask me for tech support for things like their printer or whatnot that I am ignorant of.
Bingo
He's saying he works on enterprise gear. It's different. In networking, a lot of similar but other than rebooting shit, there isnt much to do.
And managing servers, services, using terraform or Jenkins, docker, podman, kubernetes or any other enterprise tool isn't the same as fixing your computer not printing.
Totally different skills
I’ve seen a ton of response across lemmy like this. People are just primed to get hostile/argumentative for no reason and, as in this case, because they completely failed to comprehend the original post.
Maybe because the original post seems awfully arrogant, if you don't know the context - and the post didn't provide any context.
I've seen a ton of responses like yours. You're implying that everyone gets the context, if they don't, you assume everything is "hostile" if it's not the exact line of thought you happen to support.
Accept that other people live different lives from yours and have different experiences and knowledge.
Things running in a datacenter might not be quite analogous to consumer equipment.
Is how I would interpret their comment.