is this pixel 6 pro salvageable or should I return it?

imaradio@lemmy.ca to Android@lemmy.world – 30 points –

I got this Pixel 6 Pro from ebay. The seller said there were screen issues and it was about CA$200. But the issues are more than I was anticipating. Is there any hope? Or should I return?

  • a: bright white line/lines horizontally across the screen

  • c and b: cracks in the screen with black splotches behind the breaks so nothing is visible

  • screen intermittently (but often) flickers. wasn't able to photograph.

    • It feels like the connection is loose inside. sometimes squeezing it seems to fix it temporarily. but I can't just be squeezing the device all the time, especially with an already cracked screen.

    • it also flickers in horizontal sections. the part from the white line to the top is the most flickering and the rest of it is divided in about 4 rough sections that display in consistently

Do you think a repair could fix it? especially the loose connection issue. I could live with everything except for the flickering which is really obnoxious. but is it possible to make a repair like this without fully replacing the display?

On iFixit the display is listed for CA$300... I would probably not do this myself so add another $50-100 for labor.

It works properly otherwise; there are no dead zones for touch.

Sorry for the crappy photo, the only way I could find to take it was to use the low quality front facing camera on my laptop.

20

A brand new pixel 6a is $349. A brand new 7/7a is 449.
I don't think it's worth the hassle

Sorry, but you kinda got scammed on this one. You can buy a good used P6 pro for the cost of a screen replacement.

Return it if you can.

Based on the cost of the screen plus what you paid for the phone, I would return it. That being said, I just replaced the screen on my pixel 6 pro with the kit from ifixit. It was unbelievably easy to do, took me about 45 minutes total and was the first time I have ever tried a screen replacement.

Did the seller not include a picture of the issue? Because that's pretty shitty if so.

no it was a refurb business that didn't have exact item photos. Because the flashing is somewhat intermittent I wonder if it wasn't quite as bad when they were looking at it, maybe something got knocked loose in transit?

Previous transaction in similar circumstances have had better luck. I am not very picky about display quality or case damage so burn in, dead pixels, dim lines, dents, small cracks etc are no issue and I stop noticing them pretty quickly. I get cheap 5/10 condition phones and they are plenty good enough for me. I have never seen the bright white line thing. Also didn't realize that the display would be black where the cracks are; must be some great new display technology to prevent you from extending the life of a busted screen by applying a protector. Fantastic can't wait till all phones have this.

I think everyone's right I have to send it back. Very annoying.. it's harder to get this stuff in Canada if you are looking for custom ROM compatible phones. It's so much work to find the correct kind of item. Shipping takes forever. Oh well cest la vie. I guess I shall have to read another paper book.

The black spots are from the OLED panel being cracked. This is a lot better than earlier OLEDs that would completely die if cracked

Yeah I feel you there, it is very annoying. I'm similar to you that I don't mind used phones with some bumps and scrapes to them but a giant glowing line and two dead patches on the screen really make the phone unusable without screen replacement and it doesn't sound like the business made that clear to you at all. Hopefully they will give a refund without issue!

The screen is broken and dying The black spots will just get bigger It needs a new screen Try returning it Then get on Swappa

The screen can be replaced. There are companies that may be able to fix it with lasers, depending on the nature of the failure, which may be more financially viable.

Pixel 6 pro did the same thing, flickered below the line. Slowly got worse until nothing displayed below the line. You need a new OLED

The black is screen cancer. It will spread and eventually the entire screen will be destroyed. Sorry, man. I wouldn't ever purchase a phone with issues like that again.