Walmart seems to ONLY have a “technical issue” when it comes to requesting a refund. All other areas of the website work perfectly fine!
Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.
It's probably a feature, not a bug.
See: Dark Pattern (to be specific, Roach Motel)
If you have a Walmart card, there's a similar annoyance with the Capital One app on my phone. The screen to pay your bill scrolls up and down just fine, so you can scroll down to pay. The screen to redeem your collected points for cash back? Yeah, no. The screen doesn't scroll, so I can't get far enough down to swipe the submit widget.
I had a similar issue redeeming points on a different credit card. Always a problem.
Seems like too much of a coincidence for these companies.
I tried ordering online and picking up at the store twice. Both times there were complications and I ended up having to call customer support, and waiting in the parking lot for nearly an hour. Walmart does not give a shit and they know they're too big to fail.
Does it bother anyone else that the top of that radio tower would have never fit in the first place?
Yes
Been using WM pickup service since the start of the pandemic. I've a browser that flushes cookies, so I have to sign in every time I order. They demand 2FA, but I discovered if I had $20 or $30 of groceries in my cart before I signed in, all of a sudden a password was enough.
Also the quality has gone down steadily the whole time I've used them. Dented cans, old eggs and wilted produce. It's gotten to the point where I don't buy anything fresh from them unless I can't get it elsewhere.
Hmmm.
I'd like to take this opportunity to make an honorable mention of Planet Fitness, LegalShield, and BeenVerified for all having functional purchase and subscription systems yet forcing me to cancel my subscription either through writing or by phone. I will never use any of these again.
Walmart is already on my boycott list, alongside Kroger.
Roblox (the kid's game), asked me to send a DRIVER'S LICENSE to close my account.
I made it very clear that if I didn't need to provide one to sign up, I sure as hell wasn't going to give it to them now.
Huh, weird, you know I seem to only have "technical issues" about understanding how in capitalism you have to actually purchase the products you take from shelves when I am exiting Walmart stores.
Once I get near the door I just get all of sudden get confused about thinking that Walmart must be a government run care facility, I mean taxpayers subsidize Walmart's entire workforce because they don't pay a living wage to any of them, can you really blame me for my confusion?? Sometimes I end up thinking crazy thoughts like Walmart wants me to take some things for free because they feel sorry for obliterating the local businesses I used to frequent in my community (and the associated good quality jobs).
Sometimes confusion gets the best of us I guess, we are all fallible people including Walmart™ which as we all know, is indeed a person.
I’m not saying WalMart wouldn’t do this on purpose (because I have never interacted with them), I can tell you as a software developer that’s it’s entirely possible for a single functionality of an app to malfunction while everything else works.
https://en.wikipedia.org/wiki/Hanlon's_razor
Tell me you know nothing about front or backend webdev...
Tell me you know nothing about anti-consumer business practices…
My friend, you're on !MildlyInfuriating
An annoyance is still an annoyance even if there's a reason for it
While this is technically accurate, if this is a long-term pattern you would hope that this would be fixed pretty easily, or have a comparable SLA to other services. If your refund tool is always down, that's a leadership decision.
This guy does it all! Front and back!
top and bottom, too.
In between is the best place to be!
You're right, it could be a totally be a different service that is individually down, but dude this phrase is the heckin woooorrrrst
Tamest comment I’ve seen obliterated.
Tell me you ever had a dream that you, um, you had, your, you- you could, you’ll do, you- you wants, you, you could do so, you- you’ll do, you could- you, you want, you want them to do you so much you could do anything?