Walmart, Costco and other companies rethink self-checkout, some stores removing them

return2ozma@lemmy.world to Technology@lemmy.world – 646 points –
Walmart, Costco and other companies rethink self-checkout | CNN Business
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I like self checkout as an option, almost everywhere.

I DON'T like REQUIRED self checkout.

Same. I'm purchasing 2 small things and there's a line with the creepy incel cashier? Yep self checkout FTW. I have an entire cart full of stuff and the store doesn't even have a cashier? FML.

Ya, having a lot of items, or odd items like vegetables or bulk items at a grocery store that need to have a code entered or need to be weighed suck at self checkout.

I would also say large items, but home depot and costco provide wireless scanners which work very well. Can just roll your cart up grab the scanner scan and go without taking stuff off.

That and age-gated items like alcohol and [some] medicines. If the one human managing the self-checkout horde is busy, you're just left waiting.

Somehow Costco has managed this well (as has Sam's Club).

Costco always has sufficient ID checkers in the self-checkout, and Sam's checks your ID as you leave the store if you do the Scan-as-You-Go feature.

Quick and easy for both.

They really need to just pay for extra cashiers. And* can’t they also have “express lanes?”

  • corrected

Exactly. Seems Costco and Sam's do just that.

I don't mind self checkout. It turns out i can be so incompetent that the self checkout watcher has to scan everything for me.

I actually really dislike it. I hate how it takes away lots of jobs from people. For example, there used to be a lot of retarded people who did bagging. That was an awesome way to get them into the workforce.

I understand some people don’t like social interaction and like self check out, but they should suck it up.

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