Patreon having issues again causing thousands of people’s payments to be declined

Nix@merv.news to Technology@lemmy.world – 495 points –
i.imgur.com

Many creators mentioning they lost hundreds of their patrons suddenly and patrons confused as to why their payments are being declined. Patreon is such an old company that hasnt done anything to improve their service for years while the CEO makes youtube videos and seemingly nothing with the company. I hate how much of a monopoly they have in the space, they clearly have no vision for improving their website or app.

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I hate how much of a monopoly they have in the space

https://liberapay.com/

I hate their entire policy around what you can and cannot say or do, on their platform or somewhere else.

When you use Stripe/Paypal as your payment processor you have to be willing to accept whatever demands they (and the banks backing them) decide to make on any given day.

I'm pretty sure it was clearly shown that it was a tiny bit of that and a huge pile of Jack power tripping.

A number of these alternatives exist but the reality is that if a creator advertises Patreon vs advertises Liberapay (or another alternative) you get more people signing up for the Patreon because it has better name recognition / marketing / whatever. In my opinion they got to their dominant position mostly* because "we" let them, and they also stay there because "we" let them.

*And partly because they were one of the earlier platforms (but by no means the first option for crowd-sourced financial support for creators), and they also started with lower fees than they have these days.

Is it actually better? There are things like open collective and GitHub sponsors too... Choices are great, but the choices aren't clear

Is it actually better?

No idea, I don't use either. I don't even know what you mean by "better" in this context.

I mean, does it pay creators better/does it actually do the job of funding someone better? i.e. what's the advantage? Is it just kind of a meaningless difference or will creators benefit?

They pay creators your entire donation minus the cost to do donation. They only make money from their own donation page.

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