"PSN isn't supported in my country. What do I do?" Arrowhead CEO: "I don't know"

slaacaa@lemmy.world to Games@lemmy.world – 959 points –
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I really hope Steam doesn't consider this "review bombing" and take down such reviews. The response is entirely justified.

Good guy Valve appears to be quietly figuring out refunds for folks, even though almost all are above the hours played limit

Reminder that the hours played rule is only a limit for the automated refund system. You can request a refund for a game at any time for any reason. It just has to be manually reviewed and deemed justified by a person.

I wonder if it’s more damage control, why are they allowing games to be sold in markets where the mandatory linking wasn’t possible?

Steam should know this limitations, the devs knew about the requirements from Sony, it was listed on the store page since it was listed.

Apparently they recently updated the store to no longer sell in unavailable psn regions.

Its probably BOTH damage control AND Valve being staffed by PC nerds who ALSO dont want toxic console BS infecting the PC Sphere

Every single one of those reviews missed multiple warnings about the required account linking.

They are false reviews by definition, the store had the requirements listed, and there was a splash screen you had to accept when loading the game.

Every single one of those reviews is someone who made an uneducated purchase, they shouldn’t be defended for their willful ignorance.

Steam shouldn't sell products in a country where you cannot use them

You’re absolutely correct, how many of those reviews are pointing the blame correctly? I haven’t seen a single one yelling at Steam or arrowhead for selling the game in these markets that wouldn’t be able to play the game.

There's no way Steam is 100% in charge of what regions a game is available in. The publisher absolutely has a say in where, and if it was available in all regions at the start that was on purpose.

Steam just limited the purchase to right markets today, so yes they are.

The company that published the game likely updated the region it can be sold in. Steam just offers a platform.

Steam/valve is literally not to blame at all for any of this. Do you work for epic games or something?

I'm all for putting the blame where it needs to be, but you're just shooting at all parties involved indiscriminately. Like blaming a rental company for a death in a traffic accident because they own the car.

Steam/valve is literally not to blame at all for any of this. Do you work for epic games or something?

That's a good one. Mind if I steal it for future usage?

Go ahead lol. It was the only thing that came to mind as to why you'd want to try and put blame on valve over this whole fiasco.

It is also wholly possible that Steam changed the availability themselves, so you can't take all the blame away from them, but like I said originally, this is Sony's fault first and foremost as the publisher would have first say on regional availability.

Multiple being TWO at most, one nestled in the effectively credits section of the Steam page which almost never contains information pertainant to the purchase of the game, and another nestled in the "Skip over this usually optional content" settings after you have already installed the game. I didnt even know this game was linked to PlayStation in ANY WAY until this whole fiasco. Its only uneducated because it was HIDDEN.

I'm guy buy it just to get a refund just for you

EULA roofie-ing shouldn't be defended