Wells Fargo fires more than a dozen employees for faking work using mouse jigglers and keyboard activity simulation

ForgottenFlux@lemmy.world to Technology@lemmy.world – 807 points –
Wells Fargo fires more than a dozen employees for faking work using mouse jigglers and keyboard simulation
tomshardware.com
260

You are viewing a single comment

Their productivity is naturally increased because they aren't force to re-authenticate on their laptops because they were inactive for 5 minute while reading a report or going to the bathroom. Or worse, if they have multiple laptops because of security or compliance reasons, and one will inevitably be inactive forcing yet another sign in.

This is the real reason I have one of those damn mouse jigglers. The timeouts on our laptop are CRAZY short, like 5 minutes tops. Just stepping away for some coffee or to take a shit then I have to re-authenticate. Heaven forbid I make myself a toasted bagel or something!

It's even worse as I work 95% inside multiple virtual machines in the cloud that also timeout (and in some cases shut down) so there are multiple layers of password +2fa just to get back to whatever I was doing.

So yeah, $10 USB device from Amazon allows me to not spend a hour a day just having to re-auth.

I added 10% to my estimate for login and authentication issues. The manager was not amused.

My previous work started cracking down on having us write down what we were up to in the day to the minute. I was doing 5m blocks, got in trouble. I switched to the by the minute bullshit and also logged the time spent logging my time and they were not amused either but couldn't really do anything about it. That whole job was as much time convincing them I was working as time spent actually working, which meant I ended up not working very much because I felt strangled all the time and I had built a bunch of effective ways to lie to them about my day

You had to log your time to the minute? I would quit instantly if my job got down to 5m increments, fuck that shit. Sounds like it is a former job so you made the right decision getting out of there.

Yeah it was bad. I really needed that job since I was saving to move to Seattle and most the other jobs paid in rejected potatoes. I was there for a few months after the track by minute stuff happened so not great but I did get out of there

How pathetic is the state of business that it wastes so much time we have to do that?

Yup, I hate that Microsoft chat programs no longer give you the option of showing available whenever signed in. Has to force it's own system of timeouts and away. So people will start emailing me thinking I'm away when I'm just waiting for a ping. Ended up installing Caffeine and having it press Shift so that the system will recognize that I'm actually alive and available.

You didn't need admin privileges to install that?

It was a long time ago, but I'm pretty sure I just put it in the windows Startup folder. It's not installed as a service or anything.

There often are portable versions of programs that you don't have to install.

I just tried. IT is one step ahead, the site is blocked 😂

Could do it on a personal computer and load it on USB? Idk, just thinking out loud right now

I could email it to myself, (Flash Drives are prevented) but it's not worth it. I am extremely fortunate that my company does not give two shits about micromanaging, and so no one really cares about my status. It's just annoying to me that it goes yellow so quickly, but it's not worth the risk.

Fair enough, I'm glad you're not being held to arbitrary metrics that show nothing about actual effort or work done.

It's one of several reasons I'm still here despite being severely underpaid! 😂 😭

6 more...
6 more...
6 more...
6 more...
6 more...
6 more...
6 more...
6 more...

There’s an old but IMO still very relevant white paper by Microsoft titled “So Long, And No Thanks for the Externalities: The Rational Rejection of Security Advice by Users”. It argues that security measures often cost more in employee time (and hence wages) than the potential benefit. It’s an interesting read and I think about it whenever our chief of security cooked up with another asinine security measure.

6 more...

I have Teams installed on my phone (in a special work partition). A mouse jiggler let's me move around the house, go on walks, change the laundry all while being able to immediately respond to anyone reaching out.

Management is pretty bad about actually doing their jobs to keep a steady stream of work coming my way. They're too disorganized to actually plan effectively so there's always one team under crunch while everyone else is waiting around for them to finish.

If I ever actually tell them I don't have enough work to do, they'll happily fill my time with extremely obvious bullshit busywork (like, why don't you take yet another HR diversity survey?) So I just don't say anything and let the work trickle in and everyone seems really happy with this setup (3 straight years of very positive reviews). A mouse jiggler letting me be 'on call' during the slow months has been huge for my sanity.

6 more...