Elon Musk requires 'FSD' demo for every prospective Tesla buyer in North America

vegeta@lemmy.world to Technology@lemmy.world – 94 points –
Elon Musk requires 'FSD' demo for every prospective Tesla buyer in North America
cnbc.com
29

“Going forward, it is mandatory in North America to install and activate FSD V12.3.1 and take customers on a short test ride before handing over the car,” Musk wrote in an email to staffers on Monday. “Almost no one actually realizes how well (supervised) FSD actually works. I know this will slow down the delivery process, but it is nonetheless a hard requirement.”

I mean, you can require the employee delivering the car to offer to take the customer on a ride. You can require the employee to tell the customer how awesome the service is. But I don't see how you can make the customer go for a ride if the customer doesn't want to go for a ride. And, frankly, I kind of suspect that a not-inconsiderable number of new customers just want to go use their new car and aren't interested in sitting through a sales pitch for some associated service.

Easy. You write it into the sales agreement. Sales agreements are contracts where both parties agree to do certain things in exchange for other things.

While most agreements are pretty simple, you give up money in exchange for goods, or services, it's also easy to write "You will pay the purchase price ($....) to Tesla and also sit through our fucking FSD demo, in exchange, Tesla will deliver 1 ugly-ass car shaped like a fat roller skate," or similar.

But the two people most important to the contract are the salesguy and the customer.

The sales guy can say "Hey, sign here stating I gave you a FSD demo", and the customer says "Wait, why??", and the sales guy says : "If you don't sign that, I'm forced to take you out on a 5 minute demo", then the customer signs it.

So they'd just easily avoid the whole endeavor anyway.

Plenty of really expensive cars like Bugattis, plenty of airplanes and other potentially dangerous machines require a purchaser to be taught how to use them before they can take delivery. Many even require certification. Refusing to learn how to safely operate something is perfectly reasonable grounds for a vendor, dealer or manufacturer to refuse delivery.

How about refusing to learn something you haven't purchased? Like FSD...

This isn't about "proper operation" of a car though. Every car buyer has a drivers license after all.

This is about Elon Musk trying to sell a $12,000+ upcharge onto customers (or a monthly payment of $200/month).

Well no, because self driving/autopilot is not something people have learned to use yet. You light think "the car drives itself, what's there to learn?" and recent mishaps with autopilot will answer your question. This is probably a requirement to protect Tesla from liability when a driver misuses autopilot.

FSD is the $12,000 upgrade package.

This isn't the "free" Autopilot package included in every Tesla. This is literally an upselling maneuver for Tesla. If this were a "learning" kind of thing coming from Tesla / Elon, it'd only apply to people who were interested in the $12,000 FSD package, not the entire damn customer base.

This is dealership-level bullshit. Actually, its far worse than any dealership bullshit I've ever seen. Its not like Hummer sales-reps are going to force me to sit through a "Crab Walk" demo or Toyota sales reps are going to have me sit through Toyota-features when I'm shopping with them. There's a bit of upselling going on in any car buying process, but $12,000+ upselling maneuvers (like FSD advertisement) is well into the bullshit territory.

6 more...

FSD: FullFake Self Driving

either that or Full Self Driving, as In any event, I already drive myself in any car.

Tesla: people really like that you can just order a car online and not have to deal with slimey sales tactics. What can we do to fuck even that up too?

Since not every car they sell is capable of it, I'm guessing this means to demo it for everyone who ordered it (or ordered a car capable of it, since the subscription can only be enabled on such cars).

The delivery process takes like a handful of minutes, and everyone who orders one still has to go through it, so if they're mandating a drive, I guess that roughly doubled the delivery process time.

Its very few cars that are not FSD capable, mostly older S and X. There are some older model 3's (pre spring 2019) with hardware version 2 that I think can't run modern FSD.

All the Model 3s with v2 were offered a free upgrade, I suppose there could be some people that never bothered and then sold their car, but if it's in Tesla's resale inventory I would expect them to have done the upgrade.

My 2018 Model 3 got the upgrade and I use FSD daily, though it still has the older revision of the display (just slightly less responsive in web browsing and games).

You only got the V2 to V3 upgrade if you bought FSD. I don't think they blanket upgraded everyone with V2 or V2.5 hardware.

Ah, that makes sense. Looking at the FAQ page, it appears anyone who pays for the non subscription FSD gets the upgrade free, subscribers have to pay $1,000 for installation.

Same page says there is a camera upgrade available for some s/x/early 3s also restricted to purchasers of FSD.

And that is fair. Otherwise someone could subscribe to FSD, get their hardware upgrade and then cancel. Early S and maybe X used a completely different system for Autopilot developed by MobileEye. Tesla hates paying licenses so they drop Mobile Eye and started developing their in house AP/FSD. The MobileEye patents are why it took for ever to get a system that can read speed limit signs. But Mobile Eye was never released on Model 3 so there must have been some different cameras in use. Hardware 4 has more cameras and higher def but I haven't heard that they are upgrading hardware 3 cars. The scale of that is way larger than it was back in 2019.

Ah, I wasn't aware that new ones came "FSD Capable" by default.

Its hard for them to sell you FSD at $12k (or $199/mo) if the hardware can't support it.

Desperation. Stock correction incoming. Elon needs to seperate himself from the brand for it to succeed.

I've seen this one before! Captain America lives out his days with the love of his life.